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If the topics appearing below do not answer your questions, please contact us at: [email protected] or by dialing telephone number (800) 062 1705.
TPL/PLI - Third Party Liability coverage is a mandatory insurance that the Government traffic regulations require for all drivers in El Salvador. The TPL Insurance covers up to $5,000 USD and is included in certain rates. This coverage must be paid in addition to the amount of the daily rent of the vehicle, unless the rate expressly mentions that it is included.
Liability Insurance Products purchased on third party travel websites are not accepted in El Salvador.
Third Party Liability is a car insurance that covers against death and or bodily injury to any third party; in an accident caused by or arising out of the use of the insured vehicle (people inside the car are not covered by TPL.
The insurances that include your rate are those described on the car selection page and detailed in the confirmation.
LDW - This coverage is a combination of the CDW and THW coverages. LDW is an insurance that covers all partial or total damages of for vehicle and total theft. Therefore, partial theft, damages due to meteorological phenomena, damages caused by vandalism, riots, strike, coup or any other political or social movement are not covered by this insurance, this coverage reduces the customer’s responsibility for all vehicles. In the case of responsible theft the customer is only responsible for paying deductible (or excess) of 10% of the total value of the car, 20% for intermediate Standard and 30% for luxury vehicles in which the contracting of the insurance policy for the risk conditions according to the insurance company establishes, the amount to be paid corresponds to 10%, 20% or 30% of the value of the vehicle. Collision and Damage Protection is available at $34.87 USD plus tax per day for all types of vehicles.
The LDW is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). To be able to use this benefit, the Leasing will request the Lessee to provide a document given by the banking institution, on which they can confirm and/or verify that the cardholder is covered with this insurance and the banking institution will be accountable for all the expenses in case of an accident or any mishap during the validity of the lease; as to establish that this will be done through a reimbursement in favor of the cardholder. This document must have a verifiable phone number and/or email address for a confirmation and should indicate that the credit card has the LDW coverage (Loss and Damage Waiver) and it’s covered by this same credit card. All the bank institutions that provide this credit cards must be regulated by the “Comision Nacional de Seguros y Fianzas” which is the Salvadoran governmental institution that regulates all and every single insurance companies in El Salvador. If customer does have the appropriate approval and coverage from its credit card institution they will have to sign a “statement of personal responsibility for the total value of the car” for refusing to purchase the CDW insurance with Europcar México (FLEET CAR COMPANY MX, S.A. de C.V.) and will therefore, in the event of an accident, be fully responsible for all damage and/or repairs in case the issuer of your credit card does not cover the damage or theft within 72 hours following the report that is made for your claim, is responsible for the total value of the vehicle. The client must grant a deposit depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory.
CDW. - It is coverage of partial or total damages, damages caused by vandalism, mechanical/electrical damage, caused by Meteorological Phenomena, insurrections, social violence are excluded from the coverage. This coverage frees the customer from the payment of damages by paying a deductible equivalent to 10% of the commercial value of the vehicle, 20% for intermediate standards and 30% for luxury or any other. Collision insurance is available for $18.97 USD plus tax per day.
THW. - It is coverage of Total Theft, so the Partial Theft is excluded from the coverage. This coverage frees the customer from payment for total theft, by paying a deductible equivalent to 10% of the commercial value of the vehicle. Except for luxury vehicles in which the contracting of the insurance policy for the risk conditions according to the insurance company establishes, the amount to be paid corresponds to 10% of the value of the vehicle, 20% on intermediate standard and 30% on Luxury and any other. Theft Insurance is available for $23.84 USD plus tax per day.
For all customers declining LDW or CDW Guarantee Limit held on customer's credit card:
| SIP | CAT | MODELO | TARIFA DIARIA | GARANTIA S/ CDW | GARANTIA C/ CDW |
| EDMR | A2 | Beat Hatchback o similar | $ 5,000.00 | $ 8,500.00 | $ 800.00 |
| CDMR | C1 | Beat Sedan o similar | $ 5,000.00 | $ 9,000.00 | $ 900.00 |
| IDMR | D1 | Aveo Manual o similar | $ 5,000.00 | $ 10,000.00 | $ 950.00 |
| IDAR | D3 | Aveo Automatico o similar | $ 5,000.00 | $ 10,000.00 | $ 950.00 |
| SDAR | F1 | New Rio o similar | $ 7,000.00 | $ 10,500.00 | $ 1,000.00 |
| FDAR | G1 | Cavalier o similar | $ 7,000.00 | $ 10,500.00 | $ 1,000.00 |
| PDAR | L1 | Camry o Similar | $ 7,000.00 | $ 18,500.00 | $ 2,000.00 |
| FVAR | K1 | Ertiga o similar | $ 7,000.00 | $ 20,000.00 | $ 1,500.00 |
| PFAR | L3 | Teramont o similar | $ 10,000.00 | $ 20,000.00 | $ 2,250.00 |
| MVAR | K1 | Grand Caravan o similar | $ 10,000.00 | $ 20,000.00 | $ 2,500.00 |
| FFAR | K1 | Tiguan o similar | $ 10,000.00 | $ 11,500.00 | $ 1,500.0 |
| IFAR | W3 | Kicks o Similar | $ 10,000.00 | $ 19,550.00 | $ 1,200.00 |
| FVMR | M1 | HIACE 12 PAX | $ 10,00.00 | $ 25,000.00 | $ 2,750.00 |
| XVMR | M1 | HIACE 15 PAX | $ 10,00.00 | $ 30,000.00 | $ 3,250.00 |
The damages will be assessed at the location where the vehicle is dropped off. If the damages come to less than the amount of the deductible on the insurance purchased, the customer may make full payment directly in the office. Assessment of damages may take a day or two in some cases. Once the damage has been assessed in full, the customer's credit card will be charged the full amount.
Deal Mobility Rent a Car El Salvador provides its customers with different coverage options for the purpose of relieving said customers to varying extents of responsibility for damages and liabilities that may be incurred when involved in an accident; each of the coverage options provides protection for customers against specific liabilities and amounts.
SPLDW. - Deductible protection (0%); this service relieves the customer of financial responsibility for the deductible earmarked for material damage only, save for specific cases in which there is presumed negligence. This coverage costs $15.97 USD plus tax per day and may only be offered to those who have acquired PLI+CDW.
The above-mentioned coverage will only apply if the customer abides by the clauses in the rental contract, which means that any breach of contract will annul the protection and the customer will then assume full responsibility for all damages incurred.
TO PURCHASE THE SPLDW THE LDW MUST BE PURCHASED FIRST.
PAI. - Medical Expenses for Occupants covers injuries expenses to passengers (according to the number of passengers allowed by the manufacturer) and the driver of the vehicle. This insurance covers up to $3,000 USD. PAI: $9.87 USD plus tax per day.
WWI. - Glass and Tire protection is available at $3.37 USD plus tax per day. A 20% excess (deductable) will be charge per event.
RSA. - The Roadside Assistance service is optional and it might be declined at the time of car check out it costs $6.87 USD plus tax per day.
Roadside Assistance
Coverage that provides travel assistance service at no cost to the following events:
Charges apply in the following ways:
If the driver wishes to decline this service must notify at the pick up time of the vehicle and be responsible for all additional charges mentioned here above.
Refueling Service/Penalty: there will be a penalty charge for fuel refueling if the customer does not return the vehicle with the same amount of fuel stated agreed or stated on the opening contract. The penalty will be of $18.00 USD plus applicable taxes, in addition to this, for every missing litre there will be a additional penalty charge, this penalty will be calculated based on the capacity of the vehicle's fuel tank and special requirements required by the manufacture and the price will depend on the rate available upon your closing contract.
Drivers aged 18-24 years: pay young driver fee ($13.70 USD plus tax per day plus applicable taxes)
Previous coverage may only apply when the customer adhere to the terms of the rental agreement, meaning that any violation of the contract overrides protection, falling on the client all liability arising from any accident.
SPLDW. - Deductible protection (0%); this service relieves the customer of financial responsibility for the deductible earmarked for material damage only, save for specific cases in which there is presumed negligence. This coverage costs $ 40.37 USD per day and may only be offered to those who have acquired PLI+CDW.
Damages to tires and windows are not included in SPLDW coverage and will only be considered included once the Deal Mobility Rent a Car El Salvador office personnel assesses the damages and determines that there was no negligence on the part of the driver of the vehicle.
WWI: Glass and Tire protection available at $3.37 USD per day plus applicable taxes and fees for all car types. A 20% excess (deductible) will be charge per event.
Charges of this nature are not covered by any of the auto rental companies in Deal Mobility Rent a Car El Salvador. Said charges will be covered directly by the credit card the customer has used as guarantee. The customer may request a summary of said charges of the personnel at Deal Mobility Rent a Car El Salvador who assisted him/her during the accident.
Emergency Road Assistance Service: is optional and may be declined at the time of the opening of the lease, the cost is $6.87 USD per day plus applicable taxes and includes the following services:
Charges apply in the following ways:
If the driver wishes to decline this service must notify at the pick up time of the vehicle and be responsible for all additional charges mentioned here above.
The only necessary coverage is Civil Liability (PLI / TPL). The Civil Liability coverage is a car insurance that covers death or bodily injury of third parties in an accident caused by or as a result of the use of the insured vehicle (people inside the car are not covered by TPL, they are only covered if Personal Assistance insurance has been included in the package agreed in the contract).
With a broad coverage * damages are protected by:
*Broad coverage. The broad coverage has a package of coverages:
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